consumer-cellular-unlimited

Consumer Cellular Unlimited

The Plan

Consumer Cellular is a basic cell phone company that offers voice and SMS plans with no contract. Customers must choose from the small selection of phones offered by the company, but the plans are extremely inexpensive. When choosing services, customers will be asked to choose a calling plan, cell phone, accessories and additional services before checking out. A coverage map is available for customers who want to check coverage in their local area before committing to a plan.

Costs, Rates, & Fees

  • Anywhere Casual: $10 per month – calls charged at a rate of 25 cents per minute. No minutes are included with this plan so all calls require additional funding.
  • Anywhere 100: $15 per month –100 minutes are included with the plan. Additional calls are charged at a rate of 25 cents per minute.
  • Anywhere 300: $20 per month – 300 minutes are included with the plan. Additional minutes are charged at a rate of 25 cents per minute.
  • Anywhere 700: $30 per month – 700 minutes are included with the plan. Additional minutes are charged at a rate of 25 cents per minute.
  • Anywhere 1200: $40 per month – 1200 minutes are included with the plan. Additional minutes are charged at a rate of 25 cents per minute.
  • Anywhere 1800: $50 per month – 1800 minutes are included with the plan. Additional minutes are charged at a rate of 25 cents per minute.
  • Anywhere 2400: $60 per month – 2400 minutes are included with the plan. Additional minutes are charged at a rate of 10 cents per minute.

You can learn more about the details of the Consumer Cellular mobile plans here: http://www.consumercellular.com/Cart/Plan

User Review Summaries

We found mixed reviews of the Consumer Cellular customer service department. Some customers were extremely rattled by the fact that customer service was only available during normal business hours. Others were thrilled with the service because it was the cheapest cell phone they could find and there was no contract. Consumer Cellular offers discounts for AARP members.

Consumer Cellular Customer Services & Billing Contact Info

The customer service contact information on the Consumer Cellular website is lacking. There is a phone number, but the company wants customers to search through the FAQs section with a series of questions and answers before reaching an email contact form. If customers click “OTHER” the email form will magically appear.

Contact by email: Simply visit the Contact Us page and click the “OTHER” button.

Contact by phone: Customer support is available during normal business hours at 1-888-345-5509. There is no mention of the exact business hours.

Add minutes or pay your bill: You need to log in to your Consumer Cellular account to add minutes or pay your bill.

Service Coverage

Click on the coverage map on the front page of the Consumer Cellular website for a complete look at the service area. It appears that service is available in much of the United States with the only lapses in coverage being situation in the north western United States.

Tell Us What You Think! Post Your Comment Below:

Your email address will not be published. Required fields are marked *