Kajeet is a smart phone company for kids. The idea is to provide kids with unique, kid-friendly smartphones that they can enjoy without the pain of having a contract for the coverage. You will need to purchase a cell phone from Kajeet, but all phones come with a 30-day satisfaction guarantee, so if your child (or you) is not happy with the service you can return the phone – no questions asked. The phones offered by Kajeet are expensive compared to other no contract cell phone companies and may not be suitable for children of all ages.
Costs, Rates, & Fees
- $4.99: The $4.99 plan includes 10 anytime minutes. Accounts are charged 10 cents per text and 25 cents per picture message.
- $14.99: Includes 60 anytime minutes and unlimited text messages. Picture messages cost 25 cents each.
- $19.99: 150 anytime minutes, unlimited texts and unlimited picture messages.
- $24.99: 300 anytime minutes and unlimited text and picture messages.
- $50: Unlimited everything.
Data plans are charged in addition to talk and text plans. The smallest plan offers 50 MB of data for $4.99 and the largest plan offers 1 GB of data for $24.99. For more information on talk, text and data plans visit: http://www.kajeet.com/kajeetStore/serviceplans.do
User Review Summaries
We read through a list of customer service complaints and there is nothing extremely bad reported by customers. There are reports of phones breaking after a short time and poor service, but other than that customer service gets rave reviews and the prices are cheaper than competitors. There are a few complaints about the fact that phones are overpriced, which is something we noted as well. There are special savings listed on the Kajeet Mobile website from time to time that may lower the total cost of your initial purchase.
Kajeet Customer Services & Billing Contact Info
Contact by phone: Call customers service at 1-866-452-5338 between the hours of 9 AM and 10 PM EST Monday to Friday or 9 AM and 6 PM EST Saturday for more information about Kajeet Mobile.
Contact Kajeet customer service by email: There is a contact us form for customers who wish to contact customer service. No email address is provided.
Contact by mail:
PO Box 30804
Bethesda, MD 20824-0804
You can purchase refills or add money to your Kajeet account from the Wallet Refills page.
The service area for Kajeet is profound because the company partners with Sprint Mobile. All calls and data are run on the Sprint Network, so some users may find they can have the same service with Kajeet Mobile that they have with Sprint for less money. View the coverage map for detailed service coverage information in your area.