straight-talk-unlimited-no-contract

Straight Talk Unlimited No Contract

The Plan

Straight Talk is a monthly no contract mobile service provider. It is the service provider division of TracFone, Wireless Inc., the biggest no contract phone company in the United States. In 2010, TracFone beat Verizon for the first time in number of new subscribers added, and a major distribution deal with Wal-Mart makes this one of the most popular and available no contract services currently available.

Costs, Rates, & Fees

Straight Talk offers several no contract plans, tailored to different usage needs.

  • All You Need Plan: $30. This plan gives you service for 30 days. You get 1000 minutes, 1000 text or graphic messages in that time, and 30 MB of web access.
  • Unlimited One Month Plan: $45. This gives you unlimited minutes, texts, and web access for 30 days.
  • Unlimited Three Month Plan: $125.99. This gives you 90 days of unlimited minutes, text messages, and web use. It is only available online through the official Straight Talk website here: www.straighttalk.com.
  • Unlimited Six Month Plan: $249.99. You’ll get 180 days of unlimited text message, talk minutes and web data. This plan is only available online.
  • Unlimited One Year Plans: 365 days of unlimited data, texts and call minutes. This is only available online.

User Review Summaries

Reviews of Straight Talk no contract plans in online forums seem predominantly positive, with many users saying the service beats popular contract plans like Verizon and AT&T while cutting costs significantly, especially with the unlimited plans. We found no complaints about actual call quality, which is great. However, many users warn about customer service, which is based in Guatemala. They say that anything other than very basic questions runs up against a language barrier very quickly. We also found complaints about their online ordering taking days to send the order information, resulting in days of no phone service. Many reviewers recommend starting off with a prepaid card and making sure everything is working before ordering one of the online plans.

Straight Talk Customer Service & Billing Contact Info

Contact by phone: 1-877-430-CELL (2355)

Contact by email: custsrv@straighttalk.com

Contact by mail:
Straight Talk, Inc
Attention: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178

Manage your account and refill your phone online: https://www.straighttalk.com/Refill

Service Coverage

According to information on the Straight Talk website, the company offers nationwide coverage. Their non-Android coverage appears extensive, with service in all states, although coverage looks spotty in Wyoming, North Dakota, South Dakota, Montana, Nevada, and Maine. There is next to no service in Alaska. Android phones are not well supported yet, however, and this probably isn’t a good choice for Android users, especially those who travel.

One comment on “Straight Talk Unlimited No Contract
  1. I’ve had StraightTalk before. It was before the Android Phones hit the market, but I had such a horrible time with customer service at the time, I left and went to AT&T, even though I’d just loaded my phone.

    My phone started acting funny. I spent TWO hours holding for customer service, to go through troubleshooting for another hour, to be told to return my phone to WalMart. Once I went through that hassle, I spent ANOTHER TWO HOURS on hold trying to get the one activated. Their customer service department closed before I was able to get the new one activated.

    Two years later, my best friend uses Straight Talk with Android and hasn’t had a problem. This company seems to be fairly hit or miss.

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